Privacy Policy – Pin-Up Casino
At Pin Up Casino, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website and services. By accessing and using PinUp Casino, you agree to the terms outlined in this policy.
1. Information We Collect
When you register or interact with PinUp Casino, we collect different types of information to improve our services and ensure a secure gaming environment.
1.1 Personal Information
To create and manage your account, we collect:
- Full name
- Date of birth
- Email address
- Phone number
- Residential address
- Payment details (for deposits and withdrawals)
1.2 Technical Information
For security and optimization purposes, we automatically collect:
- IP address
- Device type and browser
- Operating system
- Gaming activity and site interactions
1.3 Payment & Transaction Data
To process deposits and withdrawals, we may store:
- Transaction history
- Payment method details
- Deposit and withdrawal requests
1.4 Cookies & Tracking Technologies
We use cookies to enhance user experience, including:
- Session cookies (to keep you logged in)
- Analytics cookies (to monitor website traffic)
- Marketing cookies (to display relevant promotions)
You can manage cookie preferences in your browser settings.
2. How We Use Your Information
We use the collected data for various legitimate purposes, including:
| Purpose | Details |
|---|---|
| Account Management | Processing registration, verification, and login. |
| Payment Processing | Facilitating deposits, withdrawals, and transaction security. |
| Security & Fraud Prevention | Detecting and preventing unauthorized activities. |
| Customer Support | Assisting users with account or game-related queries. |
| Marketing & Promotions | Sending personalized offers and promotions. |
| Legal Compliance | Meeting regulatory requirements and licensing obligations. |
We do not sell or share your personal information with unauthorized third parties.
3. Data Protection & Security
Pin Up Casino implements strict security measures to protect your personal data, including:
- SSL Encryption – Ensures safe transactions and data transfers.
- Two-Factor Authentication (2FA) – Adds an extra layer of security for account access.
- Firewalls & Anti-Fraud Systems – Prevents unauthorized access and fraudulent activities.
- Data Storage Encryption – Protects stored user data from breaches.
Access to your personal data is restricted to authorized personnel only.
4. Sharing & Disclosure of Information
We only share your personal data in the following circumstances:
4.1 With Regulatory Authorities
If required by law, we may share user data with government agencies or financial institutions to comply with legal obligations.
4.2 With Payment Providers
To process transactions, we may share data with trusted payment processors such as banks, e-wallets, and cryptocurrency services.
4.3 With Service Providers
We work with third-party companies for website hosting, analytics, and marketing services. These partners comply with strict data protection policies.
4.4 With Anti-Fraud Services
To prevent fraud and money laundering, we collaborate with security firms and law enforcement when necessary.
Your information is never sold or disclosed for unauthorized commercial purposes.
5. User Rights & Data Control
As a registered user, you have the right to:
- Access Your Data – Request a copy of the personal data we hold about you.
- Update Your Information – Correct or modify any incorrect details in your account.
- Withdraw Consent – Opt-out of marketing communications at any time.
- Request Data Deletion – Ask us to delete your account and associated data (subject to legal and financial retention policies).
To exercise these rights, contact our customer support team. Requests may take up to 30 days to process.
6. Retention of Personal Data
We retain personal data only as long as necessary for:
- Compliance with legal and regulatory obligations.
- Resolving disputes or preventing fraudulent activities.
- Maintaining transaction history for audit purposes.
Once data is no longer required, it is securely deleted.
7. Cookies & Tracking Technologies
Pin Up Casino uses cookies to improve user experience, analyze traffic, and personalize content.
7.1 Types of Cookies Used
- Essential Cookies – Required for website functionality.
- Analytical Cookies – Helps us improve performance by tracking user behavior.
- Marketing Cookies – Used for promotions and personalized offers.
Users can disable cookies through their browser settings, but some site features may be affected.
8. Third-Party Links & Services
Our website may contain links to third-party websites, such as payment providers and gaming authorities. We are not responsible for the privacy practices of external sites. Always review their privacy policies before sharing personal information.
9. Age Restrictions & Responsible Gambling
Pin Up Casino is strictly for players aged 18+. We do not collect or store data from minors. If we discover that a user is underage, their account will be closed, and all data will be deleted.
We support responsible gambling and offer:
- Deposit Limits – Control your spending.
- Self-Exclusion – Temporary or permanent account suspension.
- Reality Checks – Reminders about gaming duration.
If you need help, contact responsible gambling support services in your region.
10. Changes to Our Privacy Policy
We may update this policy periodically to reflect legal or business changes. Any modifications will be posted on this page with a revised “Last Updated” date.
We encourage users to review this page regularly to stay informed about how their data is handled.
11. Contact Us
For any privacy-related questions, data access requests, or account concerns, reach out to our customer support team through:
- Live Chat – Available 24/7 on our website.
- Email Support – Send us a request for data inquiries or account concerns.
We are committed to protecting your privacy and ensuring a safe gaming environment.